Shipping and returns

All our products are sent via Royal Mail 2nd class or 48 hr tracked.
When your order value goes over £30, you are required to sign for your parcel.
All orders over £50 are sent tracked.

This link is updated frequently to tell you our current turnaround times.

If you need your order in a hurry,
please email us and we can upgrade your delivery to 1st class
What happens if you receive your product and you're not happy or it has been damaged?
Whilst we always ensure that all our products are checked (and checked again), before sending, we do realise that sometimes we might miss something! Please contact us on within 14 days of receiving your product. If you can include an image, that would be great! Then we can discuss the best way for you to return the item back for a full refund including postage, or provide you with a replacement.

If your item is personalised and you have changed your mind, unfortunately we cannot refund or exchange your product if this has already been made and/or sent.