FAQS

What is the current turnaround?

For aluminium products (clocks, boards etc) : upto 10 days
For reward jars : upto 14 days
Wooden painted boards : upto 21 days

Masterpiece signs with custom names : upto 21 days
Working days are Monday-Friday.
Weekends are not included in these days.
Where is my order?
Please check the current waiting times and measure it against your order date. For instance, if it is currently 10 days, that's the estimated time it will take to make your order. Postage will then take a further 1-7 days in some cases. Please feel free to contact me if you're worried your order hasn't turned up on time.

My order is damaged, what do I do?
Please send pictures of the damage to my contact email address and i'll resolve this as quickly as I can.
Can I purchase extra tokens later on?
Of course! Any lost or additional tokens can be purchased at any time.

Have another question?
Pop me an email!